NCTI clients for Mac

Here you find a detailed overview of our NCTI products for Mac!

NCTI standard for Mac
Mac compatibility

Leopard (OS X 10.5)

Snow Leopard (OS X 10.6)

Lion (OS X 10.7)

Mountain Lion (OS X 10.8)

Mavericks (OS X 10.9)

Yosemite (OS X 10.10)

El Capitan (OS X 10.11)

macOS Sierra (10.12)

Compatible with Mitel (formerly Aastra)
Compatible with snom
Compatible with Yealink
Compatible with Panasonic-
Compatible with Unify (formerly Siemens)-
Compatible with Softphone-
Chat function-
Presence management (with Bonjour)
(✓)1
Call lists
(✓)2
Hotkey dialing
Involvement of the Mac OSx address book
Access to the local address book-
Outlook Plugin(✓)3

CRM (Customer Relationship Management) Plugins

(-)4
One-time chargeNo set-up costs
Monthly chargesMonthly usage costs per user

 

1) See presence information for all users who installed the nCTI standard client and are located in the same network.



2)
Call list just contains outgoing calls.



3)
Preconfigured AppleScript available to initiate calls out of Outlook.



4)
No preconfigured plugins available. It's possible to integrate CRM Plugins per AppleScript. You are able to configure them by yourself via the AppleScript editor on your Mac. Alternatively we offer you individual AppleScripts against payment which are also customised to your applications. Please contact us if you are interested.